BJ's Restaurant & Brewhouse

We were so excited to dine in here but that excitement turned into disappointment very quickly. Staff looks lost and confused, has us walk in circles before bringing us to the right table. Fried mac n cheese was terrible. We ordered baked ziti and spicy soba noodles, but it was the ziti that was spicy and not the noodles so idk what goes on in the kitchen. Server was alright, but didn’t even offer to top up our drinks. Don’t think we’ll come back in the future!

Took 20 minutes to finally see a waiter. Ordered food and when my pasta came out, I asked where the breadstick was and was told they were out. My wife ordered the unlimited soup and salad. We had to remind the server 3 times to get the soup. My wife finally got her soup 30 minutes after I was finished eating my meal. The server offered a free dessert but since we had already spent 2 hours there, we declined. Won’t be back. Looking at the reviews from the last 6 months, it seems this place needs new leadership. Disappointing for sure.

In the past BJ has been really good. This visit was Terrible. Server was missing in action and food service took hours. They ran out of beer. They served burnt hamburger twice and no refills. Soup was cold. Silverware was visibly soiled. This visit was horrific. NO communication on the super slow service and terrible food. NOT going back until they get a new chef and hire staff. NOT worth the money spent.

The inside was really nice and pretty. For whatever reason, our waitress told me the drink I first asked for was disgusting. Then the only app we wanted was sold out. Told my other party member that the first choice for dinner was disgusting and wouldn't like it. Garlic vegetables were raw. Kids pizza and sauce was good. Fries are AMAZING. scampi and sauce are very good also.

I normally have amazing experiences here but our last visit was pretty awful. I brought my brother here to celebrate his birthday and we ordered nachos to share… the waiter came and made a noise of confusion as he put them on the table… it was only after he left that we realized the nachos were way over cooked and had virtually no chicken on them. The vast majority of the chips were inedible so we asked for a new order and our waiter was like yeah, I saw how they liked when I brought them; no apology whatsoever. Naturally we had to wait another 15 minutes which was fine but by then we were without drink refills or checked in at all. The next order was much better but I can’t help but think that if the waiter knew they were bad the first time, why serve them? We then got an pizookie and we’re told he’d swing by after we looked to see what kind we wanted and we waited another 15 minutes for him to even come back. All in all, we ended up being there 1.5 hours for nachos and a pizookie when they were virtually dead. Definitely will have me rethinking coming here next time.